> For the complete documentation index, see [llms.txt](https://phonetracker247-1.gitbook.io/support.phonetracker247.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://phonetracker247-1.gitbook.io/support.phonetracker247.com/help/faqs/agent-app/features/phone-call-logs.md).

# Phone Call Logs

#### ❓ What data is collected from phone calls?

The app collects:

* **Caller / Recipient number**
* **Call type** (Incoming, Outgoing, Missed, Rejected)
* **Call duration** (in seconds)
* **Timestamp** (start time of the call)
* **Contact name** (if matched from contact list)

***

#### ❓ Does it record audio of the call?

No. The app **does not record audio** of phone calls.\
It only logs metadata (who, when, how long).

***

#### ❓ How often are call logs synced?

Call logs are synced:

* Every few minutes in the background, or
* Immediately, when a manual sync is triggered from the cPanel.

***

#### ❓ Are missed or rejected calls logged?

Yes. All call types are logged, including:

* Incoming
* Outgoing
* Missed
* Rejected
* Blocked (if available)

***

#### ❓ Can old call logs be recovered?

Only calls that still exist in the device's system log can be retrieved.\
**Deleted call history before sync = not recoverable**.

***

#### ❓ Can I request call logs on demand?

Yes. You can trigger a **“Sync Now”** command from the cPanel settings.

***

#### ❓ Does the app upload call logs without internet?

Yes. Call logs are recorded offline and uploaded **once the device reconnects to the internet**.

***

#### ❓ Will the user see any notification?

No. Phone log collection runs silently by default.\
Optional notifications can be enabled in settings.


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