> For the complete documentation index, see [llms.txt](https://phonetracker247-1.gitbook.io/support.phonetracker247.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://phonetracker247-1.gitbook.io/support.phonetracker247.com/help/faqs/agent-app/uninstallation/ovewview.md).

# Ovewview

#### ❓ Can I uninstall the Agent app remotely from the Admin panel?

Yes — but **only if** the app was installed with **Device Owner privileges**.

***

#### ✅ How does remote uninstallation work?

When you send a **"Uninstall This App"** command from the Admin panel (or cPanel):

* A **push notification** is sent to the target device.
* If the app has **Device Owner status**, it can uninstall itself silently without requiring user interaction.
* Otherwise, the uninstall request will **fail silently** (Android does not allow regular apps to uninstall themselves remotely without user consent).

***

#### 🔐 What is Device Owner mode?

Device Owner is a special Android mode that gives an app **complete control** over device management — often used by enterprise or parental control apps.

> This mode must be configured **at the time of installation**, using ADB or QR provisioning (not via Play Store or APK alone).

***

#### ⚠️ Limitations

* Remote uninstall **will not work** on devices where the Agent app was installed normally (via APK or Play Store) **without Device Owner mode**.
* If the Device Owner is not active, you must **uninstall the app manually** from the device.


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# Agent Instructions
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